Your Neighborhood Errands Partner
Local errands, deliveries, and quick runs — handled with care, speed, and professionalism.
What We Do
✅ Errand Running – From pharmacy pickups to package drop-offs
🛒 Grocery Runs – Up to 20 items
🚚 Deliveries – Returns, office supplies, laundry
🧑💼 Personal Assistance – Quick tasks or last-minute runs
Busy day? Let HeyNaybr handle it while you focus on what matters most.
How It Works
1️⃣ Send a Request
Tell us what you need done — pickups, drop-offs, or errands. Text or message to start.
2️⃣ Get Your Quote
We’ll send a quick quote based on distance and service area.
3️⃣ Confirm & Pay
Approve your quote and pay securely through a Square link.
4️⃣ We Get It Done!
Your errand is handled quickly, professionally, and with care.
Our Service Area & Hours
Proudly serving Lakewood, Brick, and Toms River — with pickups and drop-offs up to 10 miles outside our core area.
Hours: Monday–Friday · 8 AM–6 PM
📱 Text: 848-326-5074 📞 Call: 848-326-5074💵 HeyNaybr Pricing
$15 – Errands within 5 miles of our service areas
$20–$25 – Errands up to 10 miles from our service areas
$25 – Grocery run (up to 20 items)
+$5 – Each additional stop
+$7 – Rush service (priority within 1 hour)
📍 Service Area Example
HeyNaybr will pick up from up to 10 miles outside our service area as long as the drop-off is within a service area — and vice versa.
Example: if your pickup is close but your drop-off is just outside our zone (within 10 miles), we’ve got you covered!
💳 Payment & Timing
Payment due upfront. You’ll receive a secure Square payment link to confirm your booking.
Completion window: errands are completed within 1–3 hours unless rush service is requested.
Terms & Policies
Last updated: November 2025
1. Overview
HeyNaybr (“we”, “us”, “our”) provides errand running and delivery services. By using our website or booking a service, you agree to these Terms & Policies.
2. Scope of Service
We assist with errands such as grocery runs, pickups, drop-offs, and other delivery tasks. We reserve the right to decline requests that involve illegal, unsafe, or restricted items.
3. Pricing & Payment
Pricing is based on distance and may include additional fees for extra stops or wait times. Payments are due at booking or completion. Once service begins, payments are non-refundable unless covered under our cancellation policy.
4. Cancellations & Refunds
- If canceled before the errand begins, you receive a full refund.
- If canceled after the errand has started, a 30% fee may apply.
- If we arrive but cannot complete the task due to inaccessibility or no response, the service will be marked completed and non-refundable.
- If we cannot complete the errand due to external reasons (store closure, weather, emergency), you’ll receive a full refund or credit.
5. Customer Responsibilities
- Provide accurate pickup/drop-off information.
- Be reachable during the service in case of updates or changes.
- Ensure safe and accessible locations for pickup/drop-off.
6. Liability Disclaimer
HeyNaybr acts solely as a facilitator for errands. We are not responsible for store/vendor availability or product quality. Services are provided “as-is” and “as-available.”
To the fullest extent permitted by law, HeyNaybr and its contractors shall not be liable for damages, delays, or losses arising from third-party issues, inaccurate details, or unforeseen circumstances.
7. Modifications
We may update these Terms & Policies at any time. Continued use of our services after updates means you accept the revised terms.
© 2025 HeyNaybr — All rights reserved.
Privacy Policy
Effective: November 2025
1. Introduction
At HeyNaybr, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.
2. Information We Collect
- Personal Details: Name, phone, email, pickup and delivery addresses, and payment information (processed through secure third-party systems).
- Usage Data: Browser type, device information, IP address, and pages visited on our site.
3. How We Use Information
- To process bookings, payments, and refunds.
- To communicate about services, updates, and support.
- To improve the performance of our site and offerings.
- To comply with legal obligations when necessary.
4. Data Protection
We use reasonable measures to protect your data from unauthorized access or misuse. However, no online transmission is 100% secure, and you agree to use our site at your own risk.
5. Sharing of Information
We do not sell your data. We may share limited data with trusted third-party partners who assist in operations (payment processors, analytics tools) — all under confidentiality agreements.
6. Your Rights
You may request to access, update, or delete your personal data by contacting us. We will respond in accordance with applicable privacy laws.
7. Updates to This Policy
We may update this Privacy Policy from time to time. The effective date above reflects the latest version.
8. Contact
If you have questions about this policy, contact us at: Email: [email protected]
Phone: 848-326-5074
© 2025 HeyNaybr — All rights reserved.
Frequently Asked Questions
General Questions
What is HeyNaybr?
HeyNaybr is your local errand-running service — your friendly neighborhood helper for all the quick runs you don’t have time for. From grocery pickups to pharmacy runs, dry cleaning, and package drop-offs — we handle the small stuff so you can focus on what matters most.
What areas do you serve?
We currently serve all of Lakewood, Brick, and Toms River. Limited coverage extends to Jackson, Howell, Manchester, and Lakehurst, NJ (areas closest to Lakewood and nearby towns). Not sure if we reach you? Just text or call and we’ll confirm right away.
What kinds of errands can you handle?
Almost anything local and legal! Common errands include:
• Grocery or retail pickups
• Pharmacy or prescription pickups (non-controlled)
• Dry cleaning or laundry runs
• Package or return drop-offs
• Restaurant takeout pickup
• Quick store runs or small-item shopping
If it fits in a car and can be done locally — we’ve got you covered.
How do I book an errand?
Just text or call with your name, location, and errand details. We’ll reply with price, availability, and estimated completion time — and confirm once we’re on the way. No apps, no forms — just simple communication.
Pricing & Payments
How does pricing work?
Pricing is based on mileage to the errand destination — pickup and drop-off are included. Additional stops can be added for a small extra fee.
What payment methods do you accept?
We accept Square, Zelle, Apple Pay, Google Pay, Cash App, Venmo, and Cash.
Digital payments are preferred for convenience, but cash is always welcome.
Are there any extra fees?
Only in special cases, such as:
• Additional stops
• Extended mileage outside our main area
• Rush or immediate requests
We’ll always confirm total pricing before starting — no surprises or hidden fees.
Service Details
How soon can you run my errand?
Same-day service is often available! For best results, try to book a few hours in advance — especially for longer or multi-stop errands.
What are your hours?
Monday – Saturday: 8 AM – 6 PM
Closed on Sundays (special requests may be arranged in advance).
What if an item isn’t available when you arrive?
We’ll contact you immediately. You can choose a substitute, skip that stop, or reschedule. You’re only charged for errands completed.
Can you pick up prescriptions?
Yes — we can handle prepaid or ready orders. For controlled substances or ID-required pickups, please confirm with your pharmacy first.
Do you handle large or heavy items?
Yes, within reason. Please mention the item type when booking. Oversized or multi-box pickups may include a small handling fee depending on size and weight.
Policies & Safety
Are my items safe during delivery?
Absolutely. Every errand is handled with care as if it were our own. We confirm each pickup and drop-off and handle your items securely and discreetly.
Are you insured?
Yes — HeyNaybr carries general liability coverage for peace of mind. We take every precaution to keep your items safe and your errands handled professionally.
What if I need to cancel or reschedule?
No problem! Just let us know as soon as possible. There are no cancellation fees — we simply ask for notice so we can serve other clients efficiently.
Do you offer business or recurring service?
Yes! Local businesses, salons, and offices can set up recurring or weekly errands for supplies, mail, or deliveries. Contact us to create a simple business plan that fits your schedule.
